Introduction

At The Weight Loss Specialists, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information and how you can access or correct it or make a complaint.

What Information We Collect

We collect personal information that is necessary to provide you with weight loss, medical, and health-related services. This may include:

We may also collect sensitive information as defined in the Privacy Act, including health information and details about your racial or ethnic origin (if relevant to care).

How We Collect Personal Information

We collect personal information:


Why We Collect, Use and Disclose Personal Information

We collect, use, and disclose your information for purposes including:


Disclosure of Personal Information

We may disclose your information to:

We do not routinely disclose personal information overseas. If overseas disclosure is required, for example through third-party data storage providers, we will ensure that appropriate privacy safeguards are in place.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. This includes:


Accessing and Correcting Your Information

You have the right to request access to or correction of your personal information.

To do so, please contact us in writing using the contact details below.

Making a Privacy Complaint

If you have concerns about how we have handled your personal information, please contact us. We take complaints seriously and will respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992



Contact Us

The Weight Loss Specialists

E:             info@twls.com.au

Ph:         07 3193 7745

Mail:     PO Box 206, Ashgrove QLD 4060

Updates to This Policy

We may update this policy from time to time. The latest version will be available on our website www.twls.com.au